513.470.1166
pconlon@flatworldcom.com
How to begin - You Forward your requirement or even describe your vision of what you desire to be created to pconlon@flatworldcom.com or call anytime, 859.215.3185, as we begin to understand what you need and narrow the field of prospective providers.

At that point, you will be introduced to a provider(s) who have experience with similar sites or applications.

Discovery Phase - In short order, you will speak with the Indian Project Manager who will gain a complete understanding of your requirement. You will be able to evaluate how well the Project Manager understands you and you understand them. Communication is a key piece of the puzzle resulting in the project being created to your satisfaction. Early in the process we sign a non disclosure / confidentiality agreement.

Statement of Work (SoW) - After a conversation or two, a no obligation Statement of Work will be delivered that includes a cost estimate and time to complete. If, for any reason, you are not comfortable, we will introduce you to another provider.

Workflow process – Progress updates are scheduled during the development phase. We start with mock –ups of the web pages for you to tweak and approve. As the underlying code is built, it can up loaded to your site or you can visit our development site to review the progress on a regular basis.

FWC Business Analyst - For the life of any Project, the FWC Analyst remains actively engaged. Our role is to insure all parties understand each other at all times. We are an independent 3rd party who asks questions and is in regular communication with both parties for the life of the project.

Guarantee – Each partner is committed to 100 % satisfaction and will continue to work to complete the Scope of Work until you state in writing that you are satisfied.
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